Our Guarantee & Manufacturing Process
We offer a lifetime guarantee on all of our products. If your scrunchie or fabric bow were to ever come damaged, we will do our best to fix it free of charge or replace it.
Please contact us to provide you details of how to send your product in to be repaired.
OUR DESIGN PROCESS
We are committed to maintaining the highest standards in our design process. From ethically sourcing our raw materials to meticulously handcrafting each item, our goal is to deliver a personalized and original product. Our focus on quality and attention to detail permeates every step of the manufacturing process, ensuring durability and longevity.
Every piece is thoughtfully crafted with you, the customer, in mind. Our collections are curated with kindness, love, and passion, adding a personal touch that our customers consistently appreciate.
Crafted to last a lifetime, we take extra care in hand-sewing the knot of the bow to secure it in place. Additionally, our metal clips are sourced from certified suppliers that guarantee freedom from heavy metals such as Cadmium, Chrome, and Lead. These clips are notably stronger than others available in the marketplace.
When you choose Hello Freckles™, you're not just purchasing accessories; you're supporting a small business that genuinely cares about delivering quality and a positive experience.